This page provides information about who we are and the legal terms and conditions that may apply to your use of the Meeting Change website and the books you order from Booker Spalding, who are acting as agents for the New Zealand Meat Board, first publishers of the Meeting Change book.

Contact for Booker Spalding

If you would like to get in touch with Booker Spalding our contact details are as follows;

Booker Spalding Ltd
P O Box 387 87
144-146 Hutt Road,
Petone
Wellington
New Zealand

Phone: 021 344 286

E-mail: orders@meetingchange.co.nz

General Terms and Conditions

These terms and conditions apply to your use of the Meeting Change website at www.meetingchange.nz (the "website"). You must read these Terms and Conditions carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the website, you confirm that you have read, understood and agree to these Terms and Conditions in their entirety. If you do not agree to these Terms and Conditions in their entirety, including the Returns Policy, you must not order from this website.

Website ownership

This website is owned and operated by Booker Spalding Ltd which is a company registered in New Zealand (company registration number 4101), on behalf of the New Zealand Meat Board. Our GST number is 010-579-929. Unless we say otherwise, we use the terms "BOOKER SPALDING", "Booker Spalding", we" and "us" on this page to refer to our registered company name, Booker Spalding Ltd.

Your use of this website

You must only use this website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the website. You may use, download and print content on the website solely for your own personal use or internal business purposes. Other than for your own personal use, you may not without our prior written consent:

• Copy, reproduce, use or otherwise deal with any content on the website;
• Modify, distribute or re-post any content on the website for any purpose;
• Reproduce, crawl, frame, link to or deep-link into this website on or from any other website;
• Use the content of the website for any commercial exploitation whatsoever

Payment and Pricing

We accept payment with VISA, MasterCard and Polipay, for internet banking. Our business trading name is 'Booker Spalding’ and this is the name which will appear on your credit card statement.

For orders originating in New Zealand, NZ$ will show in the pricing boxes. Except when stated, New Zealand pricing excludes GST and freight.

Postage and packaging will be charged at $10 per item for New Zealand orders. Postage and packaging for orders from outside New Zealand will be quoted separately. We will contact you with details.

Password/account security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Booker Spalding shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Please see our Privacy Policy, our Cookies Notice to understand how we collect and process your personal information through the Website and services.

Data Protection and Privacy Policy

Booker Spalding will hold your personal details in order to process your order and/or maintain your account. You have our assurance that your credit card details and personal information are safe. You may contact us to request access or to update any information that we hold about you. If you have any questions about Privacy and Security, please contact us.

We will never make personal details available to other companies for marketing purposes.

Ownership of rights

All rights, including copyright and other intellectual property rights, in and to this website are owned by or licensed to Booker Spalding Ltd.

Accuracy of content

To the extent permitted by applicable New Zealand law, Booker Spalding disclaims all representations and warranties, express or implied, that content or information displayed in or on this website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.

The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Booker Spalding or any of its group companies.

Damage to your computer or other device

Booker Spalding uses reasonable efforts to ensure that this website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, Booker Spalding shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the website.

Product and service descriptions

We have taken reasonable precautions to try to ensure that prices quoted on the website are correct and that all products have been fairly described. However, when ordering products or services through the website, please note that:

• Orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this website;
• All items are subject to availability. We will inform you as soon as possible if the product(s) or service(s) you have ordered are not available.

Acceptance of your order

Booker Spalding must receive payment of the whole of the price for the goods that you order before your order can be processed and the contract formed.

Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) or commencement of the services that you ordered from us.

If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order.

During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that Booker Spalding do not receive or retain details of your credit card. The credit card transaction is completed by an authorised third party payment provider (DPS), “Windcave”, using an encrypted secure payment mechanism.

We also hold an SSL (secure sockets layer) certificate for encrypting communications between users and SSL e-commerce sites. Data sent via an SSL connection is protected by encryption, a mechamism that prevents eavesdropping and tampering with any transmitted data.

All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the books you ordered from us, you must pay for the books or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them . If you do not do this within 20 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order.

All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.

We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.

You must not use this Website: (i) in a way that causes, or is likely to cause, the Website to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity. We reserve the right to cancel any order, terminate any account or refuse any service if your behaviour gives us a justified reason to do so. This will in particular be the case if you are in breach of applicable laws, applicable contractual provisions, our guidelines or our policies, which are all accessible on this Website, or if you engage in fraudulent activities or behaviour.

Delivery of goods to you

We aim to despatch and deliver your order as quickly as possible for the books ordered by you to the person and address you give at the time you place your order. All delivery times quoted on the Website are estimates only, based on availability, normal processing and delivery companies. You will become the owner of the goods you have ordered when the goods are dispatched to you from our distribution centre.

If we have insufficient stock, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible. Booker Spalding will not be obliged to offer any additional compensation for disappointment suffered.

International Delivery

Our products are available for delivery to destinations inside New Zealand. Other destinations will be subject to special arrangements for that country. Booker Spalding reserves the right to define what can and cannot be delivered to which destination.

Payment - Purchases will be made in New Zealand dollars for New Zealand orders. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay.Freight for orders from outside New Zealand will need to be quoted separately.

Note: The books are sold on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details before placing an order for international delivery.

Cancellation of order

If you are an individual and are not buying goods on behalf of a business, you can cancel your order without giving any reason within 14 days from the day on which you receive your items (or the last item if they were shipped separately). If you wish to cancel (or are considering cancelling) your order, you must notify us of your cancellation. You can notify us through email to sales@meetingchange.nz

Returns

If the goods are faulty or damaged during transit, we will provide a replacement free of charge under the Consumer Guarantees Act. Booker Spalding must be notified of damaged goods within 14 days of delivery via email to sales@meetingchange.nz. The damaged books must be returned at your cost in “as new” condition, with a copy of the invoice and reason enclosed. Please contact us first by phone or email for returns instructions prior to sending books back to us.

Limitation of Liability and Disclaimer

This is as follows:

1. Booker Spalding does not necessarily endorse, support, sanction, encourage, verify or agree with the comments, opinions of manufacturers of products listed on the website.
2. To the maximum extent permitted by law, and any and all liability for Booker Spalding which arises in connection with these terms and conditions, or in connection with the Website, or your use of or inability to use, the Services or the Website is excluded. Furthermore, Booker Spalding liability is excluded in respect of any incidental, punitive and consequential damage, whether direct or indirect, including without limitation, loss of data, business interruption, loss of business, loss of profits or anticipated savings, general and special damages and consequential or incidental loss.

Force majeure

Booker Spalding has no liability to you for any failure to deliver the goods you have ordered or any delay in doing so for any damage or defect to goods delivered that is caused by any event or circumstances beyond its reasonable control.

Invalidity

If any part of these conditions is unenforceable (including any provision in which Booker Spalding excludes its liability to you) the enforceability of any other part of these conditions will not be affected.

Changes to these Terms and Conditions

We reserve the right to change and update these Terms and Conditions from time to time and recommend that you revisit this page regularly to keep informed of the current Terms and Conditions that apply to your use of the website. By continuing to access, browse and use this website, you will be deemed to have agreed to any changes or updates to our Terms and Conditions.

Last Update

These Terms & Conditions were last updated on 25 March 2022.